Chief Executive Officer & Co-Founder
Michael Brown is CEO and Co-Founder of City Year, an education-focused nonprofit organization that mobilizes idealistic young people for a year of service in high-need schools and promotes the concept of voluntary national service as means of building a stronger democracy.
This year more than 3,100 City Year AmeriCorps members are helping to address the nation's high school dropout crisis and turnaround low performing schools by serving as full-time tutors, mentors and role models in high-need schools in 28 U.S. cities. City Year also has affiliates in South Africa and the UK. Through its national initiative, "In School and On Track: A National Challenge," City Year aims to significantly increase the urban graduation pipeline in America.
City Year served as an inspiration for AmeriCorps, the federal initiative through which more than one million Americans have served their country. City Year has nearly 25,000 alumni who have contributed more than 42.5 million hours of service and earned access to more than $100 million in college scholarships through the AmeriCorps National Service Trust.
For his work developing City Year and advancing the national service movement, Michael has been awarded the Reebok Human Rights Award, Independent Sector’s John W. Gardner Leadership Award and has been named one of America’s Best Leaders by US News & World Report as well as an Executive of the Year and member of The Power and Influence Top 50 by The NonProfit Times.
Michael is a graduate of Harvard College and Harvard Law School, where he served as an editor of the Harvard Law Review. He currently serves on Harvard’s Board of Overseers. Prior to co-founding City Year, Michael served as a legislative assistant to then Congressman Leon Panetta and as a clerk for Federal Judge Stephen Breyer.
(City Year Boston '94), President
Since 2010, Jim Balfanz has served as President of City Year, steering its continued evolution as a performance-driven organization. Balfanz led City Year’s strategic shift toward addressing the nation’s urban education challenge as a scalable human capital strategy for high-poverty schools and co-authored a 2012 City Year report, “Closing the Implementation Gap,” that highlights the critical role national service can play in helping to improve student achievement in America’s highest need schools. In partnership with Johns Hopkins Talent Development and Communities In Schools, Balfanz has also played a leadership role in the development of Diplomas Now, which was awarded a $36 million Investing in Innovation award by the Department of Education.
Prior to his role as President, Balfanz served as City Year’s Chief Operating Officer for five years during which he led the organization through a sustained period of growth that enabled it to grow from 15 to 21 U.S. locations and launch its second international affiliate in London. Balfanz began his work with City Year as a corps member at a Head Start Program in Boston in 1993, after which he joined City Year’s staff and has since assumed various roles in City Year’s National Headquarters, including Deputy Director of National Affairs, and Director of New Site Development, followed by being named the Founding Executive Director of City Year Greater Philadelphia in 1997.
Balfanz received his undergraduate degree from Northeastern University, is a graduate of the Wharton School of Business Executive management Program, and a 2011-2012 Pahara-Aspen Education Fellow. He currently serves on the boards of Mass Insight Education, Eye to Eye and City Year UK. In 2016, he was appointed to the Aspen Institute National Commission on Social, Emotional, and Academic Development as a Distinguished Educator.
Vice President and General Counsel
City Year welcomed Shanuah in 2017 as its first General Counsel. In this role, Shanuah is responsible for developing and implementing legal strategy in alignment with City Year's mission, vision, values, and culture.
Shanuah brings to the General Counsel role years of experience in a broad range of disciplines, including finance, governance, strategic planning, and process re-engineering. Previously, she served as Deputy General Counsel for the Massachusetts Housing Finance Agency and was charged with overseeing legal services in support of all aspects of the agency’s affordable housing mission, including closing complex affordable loan transactions, implementing compliance and risk management policies and procedures, and managing defensive litigation. From 2001 through 2011, while with Textron Financial Corporation, Shanuah held a number of positions – Division Counsel, certified Six Sigma Black Belt and Division President where she managed a $700M+ leveraged lease portfolio, loan serving unit, insurance subsidiary and was a member of the company’s Executive Committee.
Shanuah, a native of Cleveland, has a Bachelor of Arts in Political Science from Vassar College and a Juris Doctor from Georgetown University Law Center.
Shanuah is active in her Boston community and serves as a trustee of the New England Baptist Hospital. She has previously served as a director of the SpeakEasy Stage Company and President of the Board of Directors of Rosie’s Place, the first women's shelter in the United States.
Chief Strategy Officer and Executive Vice President
President, Voices for National Service
For more than two decades AnnMaura has worked to expand opportunities for young people to serve across the United States and around the world. A member of City Year’s Management Executive Committee, AnnMaura directs City Year’s international work, and oversees public policy and public affairs. In addition, AnnMaura serves as President of Voices for National Service, a coalition of hundreds of service organizations that work together to advance citizen service policy.
After college, AnnMaura served in the Jesuit Volunteer Corps in Southern California where she helped to create and lead a counseling program for refugees. After returning to Washington D.C., she directed a national grants program at Very Special Arts, an international organization dedicated to increasing opportunities in the arts for people with disabilities. In 1989, AnnMaura joined Youth Service America, where she organized the first National Youth Service Day, launched the New Generation Training Program and led a policy working group of leaders from the national service field to draft a set of recommendations that informed the design of AmeriCorps. In 1995, AnnMaura joined the newly created Corporation for National and Community Service as Deputy Director, Independent Sector and served as liaison to the foundation and national nonprofit community. After leaving CNCS, AnnMaura served as director of the AmeriCorps Anniversary Committee and as a policy consultant to the Grantmaker Forum on Community and National Service.
AnnMaura holds a B.A. in political science from the College of the Holy Cross. She serves on The Franklin Project Leadership Council, the Advisory Board for the Eli J. Segal Citizen Leadership Program at Brandeis University, the Federal Advisory Council of the Presidio Institute, and the Boards of Directors of the Jesuit Volunteer Corps, My Good Deed, Freedom Now, City Year South Africa and City Year UK. She also serves as a principal of the newly created Service Year Alliance. In January 2015, AnnMaura was selected for the first class of the Presidential Leadership Scholars Program, a joint initiative of the Bush, Clinton, Bush and Johnson Presidential Libraries.
Senior Vice President and Chief Development Officer
In this role Allison advances the organization’s fundraising portfolio by deepening City Year’s current partnerships, building dynamic new investments and enhancing the ways in which City Year stakeholders across the country collaborate to further advance the organization to achieve its impact goals. In addition, Allison oversees the organization’s engagement of over 20,000 + alumni by mobilizing their talents, skills and resources to benefit the students served by City Year.
A Southern California native, Allison previously served as the Executive Director of City Year Los Angeles (CYLA). In 2007 returned to her home state to launch CYLA, leading the organization’s eighteenth site. Starting with 75 corps members in its founding year, CYLA has quickly grown to meet the needs of the region, expanding to 275 corps members in its seventh year. Prior to launching CYLA, Allison served as City Year’s national Alumni Director. In addition, Allison has worked at several community development and education organizations in the U.S. Allison held leadership positions with Learning Leaders, an organization that engages 10,000 volunteers in New York City schools, including oversight of parent involvement programs at 20 schools in the Bronx. Prior to Learning Leaders, Allison taught and ran an after-school program in Washington, D.C. during a year of national service with Public Allies.
Allison serves on the Senior Fellow Society at the USC Marshall Brittingham Social Enterprise Lab and was recognized by LA magazine in 2013 as one of LA’s ten “Most Inspiring Women” for her great work as City Year Los Angeles’ Executive Director. She is a graduate of University of California at Berkeley and the John F. Kennedy School of Government at Harvard University and is the proud mother of Maya and Gil.
Executive Vice President & Chief Financial and Administrative Officer
In this role Jessica oversees the preservation and creation of value in partnership with City Year’s senior leadership team through leadership of the financial, technology, legal and federal grants management for City Year’s annual operating budget and staff of 4,500. In this role, Jessica enables sustainable enterprise growth strategy in new and existing markets, co-leads transformations of the organization operating model to expand the benefits of national support services, and effectively deploys financing vehicles on the cutting edge for tax-exempt organizations, including swaps and derivatives, while maintaining compliance and risk controls. As an officer of the organization, Jessica is also charged with leading City Year’s investment, finance and audit committees.
A Massachusetts native, Jessica joined City Year in 2003 as a Fireman Fellow. While at City Year, Jessica served as City Year's Vice President of Operations Transformation, leading the development of the operating model transformation project processes, practices, and frameworks to increase frontline staff time focus on students, corps, and our stakeholders. Prior to this role, Jessica was City Year’s Vice President of Financial Planning and Analysis, where she oversaw the annual operating and grant budgeting process for the enterprise, developed financial models for organizational and site growth, and designed financial and revenue reporting tools and processes. Prior to that, she served as City Year's National Director of Service, responsible for the standardization of our school-based service model. In her very first role at City Year, Jessica successfully managed the development of 287 Columbus Avenue as our national and City Year Boston headquarters.
Jessica brings to the CFAO role many years of experience in a broad range of disciplines, including finance, operations, governance, strategic planning, and change management. Her responsibilities have included risk management, compliance, marketing and sales, personnel management and training, financial modeling, contract administration, and customer satisfaction at public and private sector organizations including The Community Builders, MassDevelopment Finance Agency, and Public Financial Management Inc.
Jessica has been an active volunteer in her children’s school communities, serving in capacities as varied as Board Chair and room parent. She has also served several terms in leadership of her synagogue's Board of Trustees. She graduated from Yale University with a Bachelor’s degree in Urban Studies and the MIT Sloan School of Management MBA program where she was awarded the Seeley Scholarship prize. She is the proud parent of Hannah and Theo.
Welles C. Hatch
Senior Vice President & Chief Information Officer
Welles Hatch, Senior Vice President and Chief Information Officer, leads City Year's IT Services Department and technology strategy, providing planning and analysis, operations leadership, and applications and system architecture support to City Year's national network. Welles has a wealth of experience in developing, implementing and managing information systems as a senior executive of a number of New England technology and software companies. His previous positions include roles with software services firms and a consulting startup offering technology platform and web-based curricula to public K-12 schools across the US. In addition, Welles is an active member of Boston-area civic organizations. He is a member of the Boston Chapter of the Society for Information Management and a trustee of the Concord Carlisle Scholarship Fund. Welles received his undergraduate degree from University of Massachusetts/Amherst and his master’s in business administration from the George Washington University.
(City Year Boston ’95), Executive Vice President & Chief Operating Officer
Sean Holleran joined City Year when he served as a corps member in 1994-95. After his corps year, Sean served as a team leader and held various jobs including Community and Civic Engagement Manager in Boston and National Convention Director. He joined the staff of City Year Greater Philadelphia as Deputy Director in the site’s second year and was soon promoted to Co-Executive Director, a position he held for three years. Sean then served for one year as the site’s Executive Director before moving back to Boston to serve as Vice President for the Office of Site Leadership, overseeing all U.S. City Year locations. Sean graduated from Northeastern University with a bachelor’s degree in English.
Senior Vice President of Talent Acquisition
Jason Holton currently serves as the Senior Vice President of Talent Acquisition for City Year. In this role, Jason leads the recruitment efforts for the entire organization for both staff and corps. Before stepping into this role on the national senior leadership team, Jason served as the leader of City Year Milwaukee in his role of Vice President & Executive Director. In this role, Jason served as the primary leader, internal manager, strategist, external champion, and builder of the Milwaukee site. Jason began his work in Milwaukee, the city he continues to call home and where his family has been deeply rooted for multiple generations, in 2009 when he founded the City Year Milwaukee site alongside champions and stakeholders in the city.
His career with City Year, however, began in 2005 as the National Recruitment Systems Manager. In 2006, Jason was promoted to National Recruitment Director overseeing the product & process development for the City Year network recruitment function. Jason then led the City Year Washington, D.C. Program and Service department as the Deputy Director. During his time in Washington, DC, Jason was accepted into the competitive inaugural class of LEAD City Year, an internal program aimed to sustain a culture of continuous talent investment aimed at accelerating the organization's growth and cultivating future site leadership. Jason came to the organization with a BA from Lake Forest College where he studied History and African American Studies. Jason has also been involved as a Board Member of the Kappa Alpha Psi Foundation of SE Wisconsin, FUEL Milwaukee and is a graduate of LeadBoston. Jason continues to actively serve on the boards of University School of Milwaukee, We Grow Greens, and the advisory board for Public Allies Milwaukee.
Senior Vice President, Strategy & Operations
As City Year’s Senior Vice President of Strategy & Operations, Jeff leads City Year’s national growth and impact planning. Jeff directs City Year’s school district relations, strategic analysis and Diplomas Now school turnaround collaboration work. Jeff has been with City Year since 2005 when he joined the organization to lead the creation of City Year’s five year strategic plan. Since then, Jeff has played a lead role in evolving City Year’s focus to strategically deploy to low performing schools to address the nation’s dropout crisis. Jeff has lead the growth and development of Diplomas Now since its founding in 2007 and helped to direct the effort to win an Investing in Innovations (i3) grant from the US Department of Education. Prior to joining City Year, Jeff worked as a strategy consultant with Cambridge Strategic Management Group, Ernst and Young Consulting, and The Bridgespan Group. Jeff also worked at Ma Afrika Tikkun, a community and youth development nonprofit in Cape Town, South Africa. Jeff has an MBA from the Fuqua School of Business at Duke University and a Bachelors in Business Administration and Masters in Accounting from the University of Michigan. Jeff serves on the board of City on a Hill Charter School in Roxbury, MA.
Senior Adviser and Social Justice Entrepreneur-in-Residence
Hubie Jones is a vital member of the social justice movement in Boston where he has held numerous positions in academia, served on multiple boards and played a leadership role in the social development of the city and its people. Mr. Jones is Dean Emeritus of the Boston University School of Social Work, where he served as Professor and Dean from 1977 to 1993. He was Special Assistant to the Chancellor for Urban Affairs at the University of Massachusetts Boston from 1995 to 2003 and for eight months in 1992, he was acting President of Roxbury Community College. From 1972 to 1977, he was Associate Professor in the Department of Urban Studies and Planning at the Massachusetts Institute of Technology.
Professor Jones has played a key role in the formation, rebuilding and leadership of at least thirty community organizations within the black community and across the city. In twenty of these organizations, he served as chairman of the board or executive director. Some of these leadership roles include: executive director of the Roxbury Multi-Service Center, board chairman of the Massachusetts Advocates for Children, board president of Roxbury Youthworks, Roxbury Community College Foundation and the Citywide Educational Coalition. He founded Higher Ground, Inc., modeled after the Harlem Children’s Zone. Since 2002, he has been founder and president of the Boston Children’s Chorus. He has served as a trustee at the Dana Farber Cancer Institute for 10 years and a trustee of the Foley Hoag Foundation for 25 years. For 20 years, Hubie Jones appeared weekly as a panelist on “Five on Five”, a public affairs program on WCVB-TV.
He earned his B.A. degree from the City College of New York and master’s degree in social work from Boston University School of Social Work. Mr. Jones has been awarded honorary doctorate degrees from Northeastern University, University of Maryland, Lesley University, Massachusetts College of Liberal Arts, University of Massachusetts at Dartmouth, and the Massachusetts School of Professional Psychology.
(City Year Boston '95), Senior Vice President, Major Gifts
Kanna first joined the City Year family as a Boston corps member in 1995, and then continued on staff in the communications department and as the Director of CYZYGY, City Year’s National Convention, in 1997. Kanna then joined the Boston Redevelopment Authority, as Special Assistant to the Director, working on the planning and economic development agenda for the city in the late 90s. After public service, Kanna moved to the Midwest to attend business school, and subsequently entered the private sector at Goldman Sachs in Chicago as an equity derivatives salesman in 2001. Kanna moved with Goldman to London in 2004, helped build their international and emerging market equity derivatives franchises, and then moved to Barclays in 2011 to build those same businesses again.
Throughout his time in the private sector, Kanna maintained his connection to the service sector by helping to bring City Year to the UK. He was a Founding Board member of City Year UK, and served as the Finance Chair for five years. Kanna also organized the Goldman Sachs Gives Team in London to support the program’s work through donations from senior leaders. Since joining City Year, he is one of the only people to serve as a corps member, staff member, individual donor, corporate sponsor and Board Member.
Kanna is a graduate of Harvard College with a degree in English Literature, and an MBA from the Kellogg Graduate School of Management at Northwestern University. Kanna is married to Jill, and they are raising their three children.
Sandra Lopez Burke
Vice President & Executive Director of City Year Boston
Sandra Lopez Burke joined City Year as the Director of Individual Giving in 2001, subsequently served four years as Vice President and Chief of Staff to the CEO, and most recently, was promoted to Vice President and Executive Director of the Founding Site of City Year – Boston. Sandra brought to City Year more than 10 years of management and event planning experience in the nonprofit sector, including working with Boston 2000 and the San Antonio Sports Foundation, and directing the 1998 NCAA Men’s Final Four. She also worked closely to establish the Dreams for Youth program, aimed at introducing San Antonio’s disadvantaged youth to Olympic sports. Sandra is the parent of two City Year alumna.
Chief Growth & External Affairs Officer
Christine is Chief Growth and External Affairs Officer at City Year where she leads the enterprise-wide integration of City Year’s growth, scaled revenue strategies and communications. In this role, she is focused on ensuring that City Year is resourced and positioned to scale its impact to significantly increase the number of students on track to high school graduation, prepared for college and career.
As part of her work leading City Year’s national expansion since 2007, Christine has launched 10 new locations, securing multi-year private sector growth capital and strategic partnerships with school districts. She also served as the founding Executive Director of City Year Miami, leading the organization’s largest founding corps. Christine joined City Year in 2005 as the Fireman Public Service Fellow and has held various leadership positions including National Director of the Team Sponsor Program, City Year's premier corporate partnership program, increasing revenue by over 40% and securing two National Leadership Sponsors.
Prior to City Year, Christine served as the founding Director of the International House of Blues Foundation- Orlando, an arts education program for middle and high school students, and she was the Art Administrator for House of Blues. Christine earned her Master in Public Policy from the Harvard Kennedy School and Bachelors in Sociology from Florida State University.
Mithra Irani Ramaley
Chief People Officer
Mithra joined City Year in 1993 as part of the start-up team for City Year Providence, Rhode Island, the organization's first expansion location. Mithra led the site as Team Leader, then Program Director, and then moved to City Year, Inc. where she created the organization's first national convention program and developed City Year's strategic planning capacity.
After serving with City Year for four years, she attended New York University’s Stern School of Business, where she majored in finance and founded the school’s first service organization. After graduation, Mithra worked at A.T. Kearney, a management consulting firm in Manhattan. Like many New Yorkers, Mithra was deeply affected by the events of September 11, 2001. Within months, Mithra left her position at A.T. Kearney to found City Year New York. She subsequently served as co-Executive Director and then Regional Vice President for City Year Philadelphia, New York, Providence, and Washington, D.C.
After her service as a Regional Vice President, Mithra was responsible for all site operations as Senior Vice President of Regional and Site Operations. In this role, Mithra led all aspects of operations for 27 US sites with 640 staff, 3,000 Americorps members, and a total revenue budget of $131M. In 4 years, Mithra grew the organization from a budget of $77M to $131M.
As Chief People Officer, Mithra is responsible for recruiting, developing, engaging, and retaining City Year's 3,100 corps members and 940 staff. She is charged with building diverse, high-functioning teams, a Level 5 leadership training program and mindset, and a culture of idealism to meet the needs of thousands of students in high-need schools across the country.
Mithra earned her bachelor's degree from Brown University. She lives in Minneapolis/St.Paul with her husband and three daughters.
Phillip M. Robinson, Jr.
Senior Vice President, Regional and Site Operations
Phillip M. Robinson, Jr., a native Clevelander, serves as City Year’s Senior Vice President for Regional and Site Operations. In this capacity, Phillip oversees all aspects of operations for 28 U.S. sites, including five regional vice presidents, more than 670 site staff, 3,000 AmeriCorps members and a total revenue budget of $138 million. Phillip is responsible for ensuring all City Year sites meet their operating goals, while positioning to meet long-term growth plans.
Prior to his current role, Phillip served as the Vice President and Executive Director for City Year Cleveland. During Phillip’s tenure, the site grew the corps size by 36 percent, increased AmeriCorps member retention from 78 percent to 94 percent and won Best of City Year three consecutive years. The site went from finishing in the red financially to increasing its surplus by 200 percent, including an increase in revenue from the school district, private sector and site board by 400 percent, 188 percent and 75 percent respectively. Also, the schools City Year serves in Cleveland saw significant improvement, including East Technical High School, where the graduation rate increased from 39 percent to 73 percent in less than five years.
Previously, Phillip served as a Cleveland Executive Fellow through a joint executive on loan venture between the Cleveland Leadership Center and the Cleveland Foundation. Before participating in this fellowship program, Phillip was a senior account executive with Marcus Thomas, LLC and an account executive at Fleishman Hillard. Prior to moving back to Northeast Ohio, Phillip held positions at Powell Tate | Weber Shandwick in Washington, DC and served as a congressional legislative aide for U.S. Senator Dianne Feinstein, D-Calif.
In 2015, Phillip made Crain's Cleveland Business’s Forty Under 40 list. Additionally, Phillip was accepted as a 2015 Pahara NextGen Leader, a program of the Aspen Institute. He was named by Crain's Cleveland Business as a "Who to Watch in Education" in 2014. Phillip was a member of Leadership Cleveland Class of 2013. He was selected as one of the Top 25 Under 35 Movers and Shakers by Inside Business Magazine and the Cleveland Professional 20/30 Club. Phillip was inducted into the George Washington University Hall of Fame in 2001.
A graduate of Gilmour Academy, Phillip earned his Bachelor of Business Administration in Finance from The George Washington University School of Business. Phillip earned his Executive Master of Business Administration degree from the Case Western University Weatherhead School of Management. He lives with his wife and daughter in Solon, Ohio.
Senior Vice President & Dean
Charlie Rose has been a youth worker, organizer and entrepreneur in Boston for nearly 30 years. As a founding board member of City Year and then staff member who has played myriad roles, Charlie has helped build the organization into a national model for youth community service organizations. In addition, Charlie has also been a founding board member for seven other organizations including YouthBuild Boston and has served the community through his work with organizations such as Youth Outreach Program, Citizens for Safety, National Toxics Campaign, United Labor Unions Local, Urban Edge and as a VISTA volunteer. Prior to joining City Year’s staff, he was the Director of Youth Services for the City of Boston’s Community Centers.
(City Year Boston, '91) Senior Vice President, Team Leadership
Stephen began his service in 1990 as a corps member and soon emerged a leader. In 1991, he became the very first alumni to serve as Program Manager where he was responsible for the service and leadership development of ten young people. Stephen was also the first alumni Executive Director of City Year Boston. In addition to a number of leadership positions within the City Year organization, Stephen has helped found several City Year sites including Providence, San Jose and Philadelphia and supported the launch of City Year’s 15th site, City Year South Africa in Johannesburg. His contributions were recognized in 1997 when he was named the Founding Co-Executive Director for City Year Philadelphia. Stephen went on to join the headquarters team to support the overall management and support of the sites.
Senior Vice President & Chief Program Design and Evaluation Officer
Stephanie Wu leads the design, execution, and evaluation of City Year’s Whole School Whole Child services, which are delivered by 3,000 City Year AmeriCorps members in more than 300 schools in 27 cities nationwide. She oversaw the program research and development initiative that fueled the organization's strategic shift toward addressing the nation's urban education challenge.
During City Year’s first decade, Stephanie developed and led foundational in-school and out-of-school community youth programs. She was responsible for putting in place fundamental concepts and practices supporting City Year’s culture, ideals, and leadership techniques, which remain essential to City Year’s work in schools and communities. Stephanie is also the founder of City Year’s Summer Academy, the organization’s intensive training program for staff and senior corps.
Before taking on her current role, Stephanie supported City Year's scaling and capacity building through leadership positions across numerous City Year departments, including Co-Chief Operating Officer, Senior Vice president of U.S. Site Operations, and Senior Vice President for Human Resources. Stephanie is a graduate of Boston University and came to the organization from the private sector in 1988, serving as a founding team leader in City Year’s original summer pilot.
Over the course of her career, she has supported a variety of national service, youth development, and education organizations in the United States, UK, France, and Africa as a board member and thought partner. Stephanie played a leadership role in the design and founding of the Compass Academy charter school in Denver, where she currently serves on the founding board. Stephanie was a 2015-2016 Pahara-Aspen Education Fellow.